If something is wrong with your shipment, let us know asap.
Change Shipping Arrangements For Order Currently In Progress
As long as the order remains in the 'In Production' status of production timeline, we can adjust the speed and details of your order. Please double check the current status and submit this FORM HERE with the updated info.
My Shipment Was Damaged
If your shipment arrived damage, please take photos of the condition as soon as possible. We will be required to submit them with an investigation with the carrier. Please file a trouble ticket on the PROJECT HERE and we will get to the bottom of it asap.
My Order Is Wrong
If your order is not correct, or you have a question about how anything turned out please reach out to us via the Messages tab in your customer account. We would be happy to look into any questions you have. You can visit the HELP DESK TROUBLE TICKET CENTRE HERE.